Homecare Personnel

Homecare Personnel

Homecare Personnel - Live-in care specialists Security, Companionship and Retained Independance

FAQs

  • What is live-in help?
  • It's when a care assistant lives with a Client to provide help and support to allow them to continue living an independent life.
  • What duties will a live-in carer do?
  • Carers/Companions/Housekeepers duties can range from general companionship and light housework through to high levels of personal care. We cater for a full spectrum of care needs. They will also assist with or undertake shopping and cooking. If you have specific duties in mind please contact us. See care services.
  • How long will the care assistant live-in for?
  • This is up to the Client. It may be for one week to provide respite cover or for an on-going more permanent arrangement. Longer-term care will require ongoing rota-placements (A care pool of 2-3 carers working on a rota basis ). In these cases we recommend an initial placement period of two weeks but this is flexible to suit the Client. See care services.
  • How much will it cost?
  • This depends on the level of help required. The basic cost will be the carer's daily fee, return travel cost and the agency fee. Additional costs may include a food allowance or night calls. See fees and charges.
  • How do you find the right person for me?
  • Carers are introduced to match the client's requirements, such as their ability to carry out specific duties, personal care-experience as well as compatibility.
  • What type of carers do you have?
  • We have a wide variety of professional, experienced and fully vetted carers available; male and female of various ages and nationalities.
  • What areas do you cover?
  • We can introduce assistance throughout the UK and Channel Isles.
  • When I have a change in carer, how will the next person know what to do?
  • The outgoing carer will do a hand-over to the incoming assistant, and have a copy of the CCRM document containing the client's specific details, their routine and duties required. This ensures continuity and helps with your independent living.
  • Can I meet and interview carers before they start?
  • Due to the nature of live-in care, our carers are not always available to be interviewed prior to an assignment. Instead, we share your carer's portfolio and photo with you and put you in touch prior to the assignment by telephone. With over 26 years' experience, we work hard on behalf of clients to ensure a compatible match.
  • What if I don't like my care assistant?
  • If there is a personality clash then a suitable replacement will be found as soon as possible.
  • Is Homecare Personnel a member of a regulatory body?
  • Yes. We are regulated by the Care Quality commission (CQC) www.cqc.org.uk and members of the, United Kingdom Home Care Association Limited (UKHCA) www.ukhca.co.uk, and the The Recruitment & Employment Confederation (REC) www.rec.uk.com
  • Can I just register with the Agency without a start date?
  • Yes. Following your initial contact to ensure that we can be of assistance all you need to do is return your fully completed Registration Form
2015-10-30 10:34:50