Homecare Personnel

Paying for live-in care

You may be surprised to learn that live-in-care compares favourably to the cost of residential and nursing homes and can offer better value for money than hourly care.

Our Fully Inclusive Care Packages range between £570 and £730 per week (inc VAT) depending on the level of care you require and whether you are single or a couple.

Funding live-in care

Live-in care is not just an option for those who can fund care privately. The government's 'Personalisation' initiative aims to provide those eligible to receive care from your local authority or the NHS, to be given a personal budget, in order to choose the type of care that's right for you.

You can put your personal budget towards live-in care fees and top-up if necessary. Find out more about funding live-in care here.

What will live-in care with Homecare Personnel cost?

We understand that the cost of care is a key factor in choosing between different care options.

Homecare Personnel is an introduction agency. That means that our carer’s are self-employed and you would make a direct payment to them for their fee plus travel costs. We would then invoice you separately for our Agency Fee. If this is not convenient for you, we can manage all of the Carer’s costs on your behalf with our Client Managed Account scheme. We agree a fee at the outset for a Fully Inclusive Care Package and we manage all payments to the Carer’s on your behave. We then invoice you each month at the agreed care package price. See Payment Options for further information.

> Fee table and payment options
> Funding live-in care

Fee table and payment options

Below is an outline of our weekly rates (which include both the carer's and agency's fee), additional charges, cancellation fees and our payment options. For full details and terms of conditions, please request a brochure.

Homecare Personnel is an introduction agency. That means that our carers are self-employed and require direct payment. If this is not convenient for you, we can pay them on your behalf with our Client Managed Account scheme.

Carer and Agency Fees

Agency Registration Fee: Unlike some Agencies we do not charge a Registration Fee

Weekly Rates (carer and agency combined)*
Our Fully Inclusive Care Package consists of; Agency and Client Managed Account Fee (including VAT), the Carer's daily rate, Carer's travel cost and Carer's Bank Holiday payment (8 throughout the year).

Band 1: Housekeeper/Companion

Care of one client: £570 Incl VAT
Care of two clients: £620 Incl VAT

Band 2: Housekeeper/Companion/Carer

Care of one client: £585 Incl VAT
Care of two clients: £656 Incl VAT

Band 3: Housekeeper/Companion/Carer/Advanced Care

Care of one client: £620 Incl VAT
Care of two clients: £695 Incl VAT (with one requiring Advanced Care)
Care of two clients: £730 Incl VAT (both requiring Advanced Care)

Additional Charges

Depending on your specific requirements and subject to prior mutual agreement you may accrue additional costs.

Additional full cleaning: £15 per week
Night calls: £8 per night up to a maximum of 3 per night (See also Care Services)
Travel costs for carer: The cost of the return journey to the assignment (capped at £102.40)
Client Managed Account fee: £30 per month (see Payment Options).

Cancellation Charges
If you wish to amend or extend an assignment once a confirmed booking has been made we will do our best to fulfil your wishes. If you wish to cancel a confirmed booking, the following fees apply:

Agency's cancellation fee: One weeks' Agency Fee
Carer's cancellation fee: you will be liable to pay half the week's fee unless we can find alternative work for the carer.

Payment Options

We offer two payment options to suit your requirements.

Direct payment
Carer's fees: Your carers are self-employed therefore we ask that you pay their fees and expenses direct to the carer every two weeks.
Agency fees: All agency fees are paid direct to the agency. You can either pay per assignment upfront (suitable for short-term or respite care) or we can send you an invoice on a monthly basis.

Client Managed Account
If you would rather not have the responsibility of making separate regular payments to your carer and the agency, we can agree a suitable fully inclusive care package and invoice you at the beginning of each month for the carer's fees and expenses and the agency fees. The service costs £30 + VAT per month.

It is also useful if you are receiving funding for care as the local authority will need this information when auditing.

“I am writing to thank you and the team for your sympathetic care and kind thoughts and also to thank you for the excellent service we have received from your organisation over the last five months. The willing, friendly and professional help by the Carers made it possible for my husband to stay in the familiar surroundings of our home for as long as it was possible. It gave me and the family much needed support. I will have no hesitation in recommending Homecare Personnel to anyone in need of such help.”
Mrs N, Croydon